Find out how much your personal data matters to us and exactly how we keep it safe — all explained in plain, simple language.
We believe your personal data belongs to you. Poko Casino follows the highest standards of technology and policy to keep it protected.
All your data at Poko Casino is secured with 256-bit SSL encryption. From login to payment, every step keeps your data fully encrypted.
We never sell your personal data to third parties. Poko Casino does not engage in any activity that violates this privacy policy.
We only collect what is genuinely necessary to operate the platform and improve your experience. Collecting unnecessary data goes against our policy.
You can view, update, or request deletion of your saved data at any time. You have full rights over your personal information.
Poko Casino's Privacy Policy is built in line with international data protection standards. We regularly participate in third-party security audits.
We'll notify you in advance of any changes to our Privacy Policy. If anything is unclear, our support team is always on hand to help.
This privacy policy applies to all users of the Poko Casino website and mobile app. By using the platform, you are considered to have accepted this policy.
Poko Casino is the trusted online gaming and betting platform for millions of people across Bangladesh. We know you share your personal information with us in good faith, and we created this privacy policy to honour that trust.
This Privacy Policy explains in detail what data Poko Casino collects, why it's collected, how it's used, and how long it's retained. We believe transparency is the foundation of genuine trust, which is why this policy is written in plain, accessible language so any user can understand it.
Poko Casino places the highest priority on user privacy across all its operations. Our technology team and security experts work continuously to ensure your data is never compromised.
Poko Casino collects two types of information: what you provide directly, and data gathered automatically while you use the platform.
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Mobile Number | At Registration | For account creation and verification |
| Date of Birth | At Registration | For age verification |
| Email Address | At Registration | For communication and security purposes |
| Payment Information | Deposit/Withdrawal timing | For transaction processing |
| Identity Document Details | During KYC Verification | To verify identity |
We never store your bank account number or full card number directly. Payment information is always processed in encrypted form.
Poko Casino uses your data only for specific, legitimate purposes. No information is used beyond what is necessary.
Poko Casino never shares your data with third parties for marketing purposes. If anyone claiming to represent Poko Casino asks for your personal information, it may be a fraud attempt.
Poko Casino uses cookies on its website and app. Cookies are small data files stored in your browser or device that help improve your experience.
You can disable non-essential cookies at any time through your browser settings. Keep in mind that doing so may limit some platform features.
Poko Casino does not sell your personal data. However, limited information may be shared with trusted third parties under specific circumstances.
| Who We Share With | What Information | Why |
|---|---|---|
| Payment Processors | Transaction Data | To process deposits and withdrawals |
| KYC Verification Agencies | Identity Document Details | To verify identity |
| Legal Authorities | Legally Required Information | To meet legal obligations |
| Security Auditors | Anonymised analytics data | To verify platform security |
All third parties are required to adhere to Poko Casino's privacy standards. No third party may use your data for their own marketing purposes.
Poko Casino does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.
Poko Casino uses industry-leading technology to protect your data. Our security framework operates across multiple layers.
Poko Casino will never ask for your password or OTP over the phone or by email. If anyone requests this information, notify the support team immediately.
You have several important rights regarding your data at Poko Casino. To exercise any of these rights, please contact us at support@pokocasino.com.
You have the right to know what information we hold about you.
You may request that we correct any inaccurate or outdated information.
You may request the deletion of your data at any time, provided there are no legal obligations requiring us to retain it.
In certain circumstances, you may request that the processing of your data be restricted.
You may request a copy of the data we hold about you.
You can object to your data being used for marketing or profiling purposes.
Poko Casino strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors.
If we become aware that we hold data belonging to a minor, that data will be deleted immediately and the account will be closed. If you believe your child's information is in our system, please contact us right away.
Poko Casino may update this privacy policy as needed. We will notify you in advance of any significant changes.
This Privacy Policy was last updated in January 2026.
For any questions, requests, or complaints regarding our privacy policy, please get in touch with us. We typically respond within 48 hours.
Email: support@pokocasino.com
Please use "Privacy Request" as the subject line so we can assist you as quickly as possible.
Your privacy is our top priority at Poko Casino. Register today and enjoy safe gaming backed by our robust security measures and transparent policies.